CHENEY – The Spokane Transit Authority is gearing up for a transformative decade with the launch of its comprehensive 2035 Strategic Plan, aimed at enhancing the public transportation experience, improving quality of life, fostering community collaboration and bolstering service capacity, announced Chief Planning and Development Officer Karl Otterstrom.
In an exclusive interview, Otterstrom gave insights on the key pillars of the 2035 Strategic Plan, emphasizing its commitment to elevating the customer experience, strengthening community ties, and enhancing operational efficiency.
“Our 10-year...
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