Book-a-Librarian service offers individualized assistance at a distance

SPOKANE COUNTY – The Library District’s Book-a-Librarian service is now offered remotely by phone and via online video sessions. This service helps library customers discover the tools, skills, and strategies they need to successfully do the things they want to do.

Some examples of the services provided during a one-on-one Book-a-Librarian appointment include:

Learning how to download the latest best-seller to your smartphone.

Discovering strategies for finding the best educational content for at-home student learning.

Getting help filing for unemployment benefits.

For an individualized appointment, library customers are matched up with a staff person who has specialized  knowledge in the customer’s topic or area of interest (this may take a couple of days after submitting a request). That staff person spends about 30 – 45 minutes going over the topic or question, showing the customer the best resources available through the library and elsewhere, and helping customers learn how to continue to find and use those resources once the appointment is over.

At this time, the Library District is complying with social distancing guidelines and not offering in-person appointments. A remote or virtual Book-a-Librarian appointment can be scheduled by calling any library found at www.scld.org/locations or by submitting the online form at www.scld.org/book-a-librarian.

 

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