Cheney police dispatch is more involved than just 'calling all cars'

Watching Cheney Police Department dispatcher Valerie Richey handle her duties at the police station is like watching a concert musician perform on a cathedral organ.

Richey balances the telephone handset with her left shoulder and chin while using both hands to type information into the system regarding a "fender bender" from a driver involved in the minor collision. Meanwhile, she watches a pair of TV monitors providing status reports, keeping the phone just far enough away from her ear so she can hear the responding officer's voice coming over the speaker telling her he's en route to the sce...